Returns & Exchanges

At KINTO, we want you to be fully satisfied with your purchase. If your home goods are not what you expected, you may return unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes with all protective inserts to ensure they arrive safely back at our warehouse.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.